Privacy Policy

Last updated: June 2026

SurgeOps ("we", "us", or "our") operates the website surgeops.dev. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

1. Information We Collect

We collect information you provide directly to us:

• Contact information — when you email us at mendi@surgeops.dev, we receive your email address and the contents of your message.
• Booking information — when you schedule a call via Calendly, Calendly collects your name, email, and scheduling preferences. This is governed by Calendly's Privacy Policy.

We do not use cookies, tracking pixels, or analytics tools on this website. We do not collect any data automatically from visitors.

2. How We Use Your Information

We use the information we collect solely to:

• Respond to your inquiries and provide the services you request
• Schedule and conduct introductory calls
• Communicate about potential or ongoing engagements

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area or Israel, our legal basis for processing your personal data is:

• Legitimate interests — responding to your inquiries and providing our services
• Consent — when you voluntarily contact us or book a call

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Email correspondence is retained for up to 2 years.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict our processing of your data

To exercise any of these rights, contact us at mendi@surgeops.dev.

6. Third-Party Services

This website uses the following third-party services:

• AWS CloudFront & S3 — website hosting. See AWS Privacy Policy.
• Calendly — appointment scheduling. See Calendly Privacy Policy.
• Google Fonts — typography. See Google Privacy Policy.

7. Security

We take reasonable measures to protect your information. Our website is served over HTTPS. However, no method of transmission over the internet is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised date.

9. Contact

For any privacy-related questions, contact us at mendi@surgeops.dev.